Accessibility statement

What you should be able to do

You should be able to:

• use the whole website with only a keyboard
• zoom in up to 400% without text spilling off the screen
• use the website with a screen reader, such as NVDA, JAWS or VoiceOver
• use the website with animations reduced, if you’ve turned that on in your device settings
• book a survey without solving a puzzle or picture test

How accessible this website is

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. We believe the website meets this standard. If you find something that doesn’t work for you, please tell us.

Known issues

The spam check on our form is provided by Cloudflare Turnstile. It works automatically in most cases, but if it doesn’t load for you, you can call us on 028 9649 6000 instead.

Reporting a problem or asking for another format

If you have difficulty using this website, or need information in a different format, contact us:

• phone: 028 9649 6000
• email: hello@example.co.uk

We’ll reply within [5 working days].

How we tested this website

This website was last tested on [date]. We tested it with automated tools (axe and Lighthouse), by navigating every page using only a keyboard, and with screen readers (VoiceOver on macOS and iOS, and NVDA on Windows).

If you’re not happy with our response

You can contact the Equality Commission for Northern Ireland for advice.

This statement was prepared on 9 November 2026.